We may collect and hold personal information about you that can be used to identify you for the purpose of facilitating our relationship with you and your use of our website (including the Tradegen platform).
The kinds of information we typically collect include your email, username, and public address of your digital wallet.
Personal information will generally be collected directly from you through the use of any of our standard forms, over the internet, or via email. Collection may also occur through your use of the Tradegen platform.
If you submit suggestions, ideas, enhancement requests, recommendations, or other feedback in connection with the Site (collectively, "Feedback"), the Company may use or act upon such Feedback without compensation and such Feedback will not be considered confidential.
Tradegen uses Google Analytics for purposes of monitoring web traffic. Any identifying information collected via Google Analytics is controlled by Google.
Celo blockchain and other public blockchains provide transparency into transactions and Tradegen is not responsible for preventing or managing information broadcasted on a blockchain.
The personal information that we collect and hold about you depends on your interaction with us. Generally, we will collect, use, and hold your personal information if it is reasonably necessary for the performance of our functions and activities and specifically for the purposes of providing you with access to our website, providing you with access to the Tradegen platform, responding to your enquiries, enabling transactions to occur within our platform, and facilitating our internal business operations.
Except as otherwise permitted by law, we only collect sensitive information about you if you consent to the collection of the information, and if the information is reasonably necessary for the performance of our functions, as set out above.
The security of our users' information is very important to us. When users submit personal information via our Site, that information is protected by generally accepted industry standards, and in accordance with applicable data privacy laws. The Company uses a combination of administrative and technical measures to safeguard personal information in its possession against loss, theft, and unauthorized use, disclosure, or modification. However, no one can guarantee the complete safety of your information.
When you contact us or submit a request, we may include the information you provide to us in your customer account profile. If your information changes, you can correct, update, or remove your information provided to us by sending an email to our customer support team.
However, please remember that no method of electronic storage or transmission over the internet is one-hundred percent secure and, therefore, while we strive to protect your personal information, and will comply with applicable data privacy laws, we cannot guarantee the absolute security of such information.
We do not intentionally collect sensitive personal information, such as political opinions, religious or other beliefs, health information, criminal background information, sexual history or sexual orientation information, or trade union membership ("Sensitive Information"). Please do not disclose it on the Site. If you do provide Sensitive Information to us, we will have access to it, and it will be treated in the same way as is information that is not sensitive.
The Site is for a general audience and is not targeted to children. The Company does not knowingly collect, solicit, or share personal information from children under the age of sixteen (16) without parental consent. If such a situation is discovered, we will delete that information immediately. If you believe the Company has any information from a child under the age of sixteen (16), please contact us.
Though we make every effort to preserve user privacy, we may need to disclose your Personal Information to others. In the event of a sale, merger, public offering, bankruptcy or other change in control of the Company, your information may be shared with the person or business obtaining ownership and control. Disclosure of your information may be required by law where we have a good-faith belief that such action may be necessary to comply with a current judicial proceeding, a court order, or legal process. In such cases, we may raise or waive any legal objection or right available to us.